General Pre-Sales Information

Q. How long does it take to setup my hosting account?
A. Hosting accounts are often set up abruptly after you have signed up and your payment is made. You will be e-mailed all your account particulars within glimps!

Q. What is your uptime guarantee?
A.We have a 99.9%+ operational assurance, or your money return. Our SLA for outages is 1 days worth of service credit per 60 minutes of halt.

Q. What payment methods do you accept?
A
. For the time being we acced Amajor credit cards & PayPal.

Q. Are you a web hosting Reseller?
A. No, we own, raise/boost & set up all servers in-house.


Q. Do you have 24×7 technical support?
A. Yes, our technical assistance is accessible/at hand 24/7. Sales, billing & abuse are available M-F 9-5PM EST.

Q. What hardware do you use for hosting servers?
A. Right now/presently we are using Dual E5-2680 v3 processors with DDR4 RAM & 10 Disk RAID10 storage arrays.

Q. Do you have daily backups?
A. Of course, we provide daily backups on all shared, reseller & managed VPS servers using R1soft.


Q. Do you offer discounts for annual or biennial hosting plans?
A
. Yes, we're offering attractive/handsome discounts.You can visit the prices by clicking price option on each hosting page. We too have differing/many coupons available through different avenues for advertisers & affiliates.

Q. Do you offer upgrade paths if I outgrow my hosting plan?
A. Yeah sure. We offer unnumbered upgrading paths for shared hosting plans, reseller hosting plans as well as for VPS/server solutions.

Q. Will you migrate my website & hosting account from another provider?
A.Definitely.Kindly visit the caption below entitled as “Web Hosting Migrations”

Q. Do you support SNI for SSL Certificates?
A. Yes, we assure to provide all shared, reseller & managed VPS hosting plans entirely SNI supported.

Q. How many domains can I host on a shared hosting account?
A. It completely depends on the hosting plan that you choose. We offer numerous hosting plans that can accommodate in one or more domains/websites.

Q. Do you provide SSH access for my hosting plan?
A. Yes, we're facilitating to our customers in this regard. You can request via support ticket. We feel sorry on not getting SSH access directly because of security threats.

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